The Queen’s Gallery has now become The King’s Gallery.
Induction loops
The ticket sales desks, shop till counters and the audio tour collection and return points are equipped with induction loops. Hearing aids should be switched to the T position. A complimentary audio tour is available in English. The audio tour handsets are T-coil compatible and equipped with volume control. Neck loops are also available on request. Visitors who require headphones are encouraged to bring their own where possible.
A printed D/deaf-friendly Plain English script is available to borrow from the multimedia desk - alternatively, it can be downloaded before a visit. Equipment is wiped down before use and cleaned on return.
Assistance animals
Assistance animals are welcome. We recommend that if possible animals wear a jacket or lead slip to identify them as working.
Staff reserve the right to ask visitors to remove their animal if it is deemed not to be behaving appropriately. Arrangements will then be made for the visitor to return without their animal. Please contact [email protected] for more information.
Shops
The shop is located opposite the Café and next to the entrance to The King’s Gallery. There are induction loops at all the till counters. There is a one-way route in operation through the shop and capacity will be limited. There is a hand sanitiser station at the entrance point and the shop is operating cashless.
